Virtual Assistant Frequently Asked Questions

  • What is a Virtual Assistant (VA)?
    Wikipedia.org defines a Virtual Assistant as the following: “A Virtual Assistant (or simply VA), is an independent contractor providing administrative, technical, or sometimes creative assistance to clients – usually to other independent entrepreneurs and solo and small business practices, such as that of a lawyer or realtor. Virtual Assistants work from their own office (hence “virtual”), thus making it a fairly popular (and growing) profession.” In simple terms, a Virtual Assistant acts as your own “satellite office”… without the office overhead!

The use of virtual assistant services is especially beneficial to small business entrepreneurs who need various administrative tasks/projects completed, but may not have need nor budget for full-time employees and office space. Virtual Assistants are responsible for their own taxes as self-employed sub-contractors, and do not collect standard employee benefits. Virtual assistance is used only on an as-needed basis.

  • Why You Should Hire a Virtual Assistant?
    As a business owner, you understand that managing details does not make optimal use of your valuable time, and has a directly negative impact on your bottom line. Yet, you may not have need nor budget for office space and full or part-time employees.
  • Delegating administrative tasks to a Virtual Assistant only makes good sense for your business.
    An experienced Virtual Assistant will not need to be micro-managed, and the ‘learning curve’ is minimal. This enables entrepreneurs/business owners to spend their time doing what they do best; to work on their business instead of in it.

How Virtual Assistance Works:

A Virtual Assistant generally charges a set hourly fee, keeping track of all tasks performed, and the length of time spent on each task. The Virtual Assistant then provides each client a detailed invoice at the closing of a pre-determined invoicing period, (usually on a monthly basis) In some instances, a Virtual Assistant and client may agree upon a flat rate for larger projects, on a case-by-case basis.

While the hourly rate to hire a Virtual Assistant may be higher than that of an in-office assistant, the overall cost is considerably lower than maintaining an office and hiring a year-round employee, with or without benefits.

For more detailed information regarding our services, click here.

View the Serenity VA Blog
where you’ll find tips, discussion and info on working smarter.